Through our contacts at leading schools, participation in job fairs and leading job search sites, we have access to a large pool of applicants. Our screening process includes a background check and full verification of the qualifications of the applicant. We make sure that all our caregivers have at least one year of experience, and also account for the varying experience levels/qualifications our caregivers have. With this in mind, we are sure to meet individually with each family to assess which caregiver would be best suited to care for their loved one.
In order to protect against any unforeseen scheduling conflicts resulting in a lapse in care for your loved one, we have an automated system that will automatically alert us to the caregiver’s absence. At this time, another member of our team can step in to help out, making sure that your loved ones are never left without the proper care!
Yes- We provide services to our patients at home, in hospitals or in assisted living communities. Companion Care Services meets or exceed the requirements that are state required at communities.
No, at Companion Care Services we realize you may need to change the days and times that services are needed due to changing circumstances. Our Service Agreement explains your rights and responsibilities as well as our commitment to our clients. It also explains our no hassle cancellation policy and provides documentation for our rate for services. Our client is the most important person in our relationship.
Billing is done on a weekly basis.
Yes, all of our caregivers are employed by Companion Care Services; meaning they are paid by us. They are fully bonded and insured and covered by workers' compensation. This keeps you protected from any potential liabilities that may arise.
In a scenario where you hire privately as opposed to using the services of Companion Care Services, you become the employer of that caregiver. That title as employer does come with a list of responsibilities, here are some of the things you should consider when hiring privately:
Companion Care Services is available by phone 24/7, 650-993-2345. Give us a call to get started and tell us your needs and set up a FREE Care Assessment.